Information on measures and guidelines for winter 2020/21 from our tourist board
The safety and health of our guests, employees and residents is a top priority in Serfaus-Fiss-Ladis. For this reason, all guidelines regarding Covid-19, which are imposed by the federal government, are strictly adhered to. The government has not yet announced any guidelines for the upcoming winter season. The specially set up task force of Serfaus-Fiss-Ladis has already decided on a clear regulation in the ski area. In concrete terms, this means for all guests:
Mouth and nose protection must be worn in all closed rooms of the cable cars. This includes the cable car ticket offices and shops, the ski depots and all mountain restaurants. Sufficient disinfection options are available in the entrance areas.
Self-service restaurants: Mouth and nose protection must be worn to and from the table as well as in the free-flow-area and in the toilet facilities.
Service restaurants: Mouth and nose protection must be worn to and from the table and in the toilet facilities.
No mouth and nose protection is required at the tables. In all restaurants, the legally prescribed table spacing is observed or appropriate separating devices (e.g. glass plane) are installed.
As in all public transports, a mouth and nose protection is required in the gondolas and chairlifts as well as in the Serfaus Underground. Thus, the gondolas or chairlifts can also be occupied accordingly (e.g. 8 people in an 8-seater gondola, 6 people in a 6-seater chairlift).
Based on the experiences from the summer season, it is mandatory to wear a mouth and nose protection in all waiting areas. The waiting areas are organized in ways, that an appropriate distance is possible.
All employees of the cable cars who are in contact with guests (cable cars and restaurants) are instructed to wear a mouth and nose protection. In addition to the restaurant areas, there are countless disinfectant dispensers available throughout the area. Signs with the precautionary measures are attached to all entrances and exits. Corresponding announcements in German and English additionally inform the guests about the safety precautions at regular intervals.
All of our gondolas and the Serfaus Underground are disinfected daily with a cold nebulizer.
Selected events are implemented under the strictest security precautions, futher information will be announced as soon as possible.
The ski opening will not take place in usual form this year. Unfortunately, all music events have to be suspended.
The following facilities will not be open in the upcoming winter season due to the increased risk of infection:
- PlayIN Serfaus
- Murmli Crèche
The following attractions can be used:
- Schneisenfeger Family Coaster
- Serfauser Sauser
- Fisser Flieger
In the umbrella bars of the cable cars there is no "après-ski-atmosphere" at all. The umbrella bars are running in the style of a coffee house, with service.
Subdued background music will be played. The opening times will also be based on the operating times of the cable cars.
All of our measures are taken for the benefit of our guests, our employees and our residents. We want to convey an optimal feeling of security in our region. We will continue to do our best to prevent possible infections and not give the Covid-19-pandemic a chance in the area of Serfaus-Fiss-Ladis! We hope that our efforts will not be in vain and that we can offer all guests a nice and safe holiday in our region.
Your stay at Muirenhof
Dear Muirenhof guests,
we are looking very much forward to open for the next Winter season with all our new services. We can't wait to welcome you again here with us and show all the news to you.
For your information - for a save stay at Muirenhof:
Mouth and nose protection must be worn in our breakfast rooms and the new Muiren Lounge to and from the table. No mouth and nose protection is required at the tables.
We have desinfection options in the entrance areas.
All our cleaning & washing products are from our partner Hollu. They are always at the latest level of development and so we can provide a clean and save stay for you here at Muirenhof.
If, due to the pandemic, the entry conditions should change again in the near future, a free cancellation will be possible up to 1 day before arrival.
For all other reasons protect yourself and family and take out holiday insurance cover!